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Swissotel Chicago Chicago, Illinois
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Hotel comparison guide

Swissotel Chicago vs The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Swissotel Chicago is a large 43-story riverfront business-and-family hotel with big event spaces and river/lake views; read this if you want a convenient downtown base for meetings, families, or riverfront views. The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is a 4.5-star luxury lifestyle hotel steps off Michigan Avenue; read this if you want a stylish, design-forward stay close to the Magnificent Mile and rooftop/terrace spaces.

Updated · about 0.6 km apart

Exterior entrance sign and glass towers of Swissotel Chicago seen from below

Swissotel Chicago

river & lake views · large meeting space · family-friendly

Best for business events and large weddings — Swissotel has extensive, flexible meeting and ballroom space across multiple floors.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago, Illinois

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

luxury lifestyle · steps from Michigan Avenue · rooftop terrace

Best for a stylish Michigan Avenue stay and a rooftop/terrace experience close to shopping and the Riverwalk.

Quick Verdict: Swissotel Chicago vs The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

When Swissotel Chicago wins: choose Swissotel if you need lots of meeting/event capacity, prefer a higher-floor fitness center and on-site spa (Spa 42), or are traveling with children and want family-friendly room options and programs.

When The Gwen wins: choose The Gwen if you want a 4.5-star luxury lifestyle property located just off Michigan Avenue with a smaller, more boutique feel, rooftop terrace access, and immediate proximity to shopping and the Magnificent Mile.

Bottom line: both put you within easy walking distance of Michigan Avenue and downtown attractions; pick Swissotel for scale, event facilities, river/lake views and family amenities, pick The Gwen for a slightly more intimate luxury lifestyle experience right beside the Magnificent Mile.

Swissotel Chicago vs The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago – At a Glance

Side-by-side facts for Swissotel Chicago and The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
CategorySwissotel ChicagoThe Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Overall vibeLarge, corporate-friendly luxury with family programming and event focus4.5-star luxury lifestyle hotel with boutique, design-forward feel
LocationAt the junction of the Chicago River and Lake Michigan (323 E Wacker Dr) — steps to Millennium Park and Riverwalk521 North Rush Street — steps off Michigan Avenue and a short walk to the Riverwalk
Size (rooms)About 661–662 rooms across 43 stories311 guestrooms
Ages / policyAll ages welcome; minimum check-in age 21
PoolsNo — the indoor pool was removed during renovationsNot published
Restaurants & barsThe Palm (steakhouse), Amuse (lobby café/bar) and 24-hour room service2 restaurants and 1 bar/lounge; Kostali (Mediterranean) is a highlighted spot
Spa & fitnessSpa 42 on site (massages, facials, sauna, steam room); 24-hour Penthouse Fitness CenterFitness facilities and rooftop terrace listed; on-site spa details not published
Known forExtensive event/meeting space, river and lake views, family programsLuxury lifestyle location steps from Michigan Avenue, rooftop terrace and terrace/garden areas
Event capacityVery large — multiple ballrooms including Zurich Ballroom and Élevé (42nd floor); ~65,000 sq ft meeting spaceConference space ~3,388 sq ft with 14 meeting rooms
Parking & feesValet and self-parking available; mandatory resort fee appliesValet parking (surcharge) and covered/secured parking noted; fees available at property

Location: Swissotel vs The Gwen

Swissotel Chicago – Location

Swissotel sits where the Chicago River meets Lake Michigan in the Loop, offering immediate access to the Riverwalk, Millennium Park and the Magnificent Mile.

  • Address: 323 E Wacker Dr — short walk to Millennium Park and Michigan Avenue Bridge
  • Close to river cruise departure points and major museums; Navy Pier is about a mile away
  • Strong transit and walking access to downtown attractions

Choose Swissotel for riverfront and lake views with straightforward access to downtown attractions.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago – Location

The Gwen is a 4.5-star Luxury Collection property a few steps off Michigan Avenue, placing shops, dining and the Riverwalk within easy walking distance.

  • Address: 521 North Rush Street — very close to Michigan Avenue and Tribune Tower
  • Short walk to the Chicago Riverwalk and upscale shopping on the Magnificent Mile
  • Designed for guests who want to be in the heart of the shopping/dining district

Choose The Gwen if you want immediate access to Michigan Avenue shopping and a central Magnificent Mile location.

Rooms: Swissotel (many room types) vs The Gwen (311 rooms)

Swissotel Chicago – Rooms

Swissotel offers a wide range of room types and suites with city, river or lake views across a large inventory.

  • Room types include Classic Room (City/River/Lake View), Premier Corner, Executive Suite, Swiss Pinnacle Rooms and Lifestyle Suite
  • Many rooms advertise city, river or lake panoramas thanks to the glass tower design
  • Family-friendly options and 'Kids Suite' programming are available

Swissotel is better if you want more room-type variety and higher-floor lake/river views.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago – Rooms

The Gwen has 311 guestrooms with a focus on stylish, luxury lifestyle design and a smaller inventory than Swissotel.

  • Room types include Superior, Deluxe, Grand, Junior Suite, Superior Suite and Deluxe Suite (names per supplier listing)
  • Rooms emphasize a luxury lifestyle experience close to Michigan Avenue
  • Smaller footprint than Swissotel — fewer rooms and a more intimate scale

The Gwen is a good choice for travelers wanting a boutique luxury stay near the Magnificent Mile.

Dining & drinks: Steakhouse and lobby bar vs Mediterranean and terrace dining

Swissotel Chicago – Dining & drinks

Swissotel offers two on-site outlets and 24-hour room service, anchored by a well-known steakhouse.

  • The Palm: steakhouse/Italian/seafood serving breakfast, lunch and dinner with river views
  • Amuse: coffee shop and lobby bar offering pastries, small plates and cocktails
  • 24-hour room service and emphasis on locally sourced ingredients (on-site beehives used in drinks)

Swissotel is reliable for steakhouse meals, lobby-café casual dining and convenient room service.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago – Dining & drinks

The Gwen lists two restaurants and a bar/lounge; Kostali (Mediterranean) is a named on-site dining option.

  • Kostali highlighted for Mediterranean cuisine; 24-hour room service also available
  • Bar/lounge and rooftop terrace provide options for drinks and lighter fare
  • Breakfast available for a fee

The Gwen fits travelers who want on-site Mediterranean dining and a terrace/bar atmosphere close to Michigan Avenue.

Signature amenity: Pools / rooftop & terraces

Swissotel Chicago – Signature amenity

Swissotel no longer has an on-site swimming pool; its signature vertical offerings are the Penthouse Fitness Center and Spa 42.

  • Indoor pool was removed during renovations — do not expect a pool on property
  • Penthouse Fitness Center on the 42nd floor with lake views, open 24 hours
  • Spa 42 offers massages, facials, steam room, sauna and outdoor treatment area

Swissotel's standout amenities are the high-floor fitness center and Spa 42 rather than a pool.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago – Signature amenity

The Gwen lists a rooftop terrace and garden as key on-site spaces; supplier listing does not publish an on-site pool.

  • Rooftop terrace and garden spaces are highlighted for views and relaxation
  • Fitness facilities are available; spa details are not published in the supplier listing
  • On-site amenities include valet parking, covered parking and electric car charging

The Gwen's rooftop terrace and terrace/garden spaces are the primary outdoor amenity; pool info is not published.

Wellness & nightlife: Spa, fitness and bars

Swissotel Chicago – Wellness & nightlife

Swissotel emphasizes wellness with Spa 42 and a 24-hour Penthouse Fitness Center plus two bars/lounges.

  • Spa 42 open 9 AM–9 PM with organic products, sauna, steam room and relaxation facilities
  • Penthouse Fitness Center open 24 hours with Precor equipment and classes
  • Amuse lobby bar and The Palm provide cocktail and dining options; two bars/lounges in total

Swissotel is suited to guests who prioritize on-site spa services, late-hours fitness and conventional hotel dining and bar service.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago – Wellness & nightlife

The Gwen lists fitness facilities, a rooftop terrace and a bar/lounge; specific spa service listings are not published.

  • 24-hour fitness facilities listed in supplier amenities
  • Rooftop terrace is a focal point for evening drinks and views
  • Two restaurants and one bar/lounge noted; full spa details not published

The Gwen is geared to guests who want on-site fitness and terrace-based nightlife; check with the hotel for spa offerings.

Who Wins? Best Pick by Travel Style

Best for big meetings & weddings
Hotel lobby seating area with columns and mezzanine at Swissotel Chicago

Swissotel Chicago

Swissotel — extensive ballroom inventory and up to ~65,000 sq ft of meeting/event space.

Best for a Michigan Avenue luxury stay
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago, Illinois

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen — a 4.5-star Luxury Collection hotel steps from the Magnificent Mile and high-end shopping.

Best for on-site spa & high-floor fitness
Contemporary check-in desk area with hanging glass bubble chandeliers at Swissotel Chicago

Swissotel Chicago

Swissotel — Spa 42 plus a 24-hour Penthouse Fitness Center with lake views.

Best for a smaller, lifestyle feel
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago, Illinois

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen — fewer rooms and a boutique luxury atmosphere with rooftop terrace spaces.

Frequently asked questions

Swissotel Chicago vs The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago: FAQs

See all FAQs →
Which hotel is closer to the Magnificent Mile?

The Gwen is a few steps off Michigan Avenue and is closer to Magnificent Mile shopping; Swissotel is still within a short walk but sits at the river/lake junction a bit south.

Do either of these hotels have a swimming pool?

Swissotel no longer has an on-site pool; The Gwen's supplier listing does not publish pool details.

Which is better for meetings and events?

Swissotel — it has a much larger event and ballroom inventory and is set up to host large conferences and weddings.

Are both hotels family-friendly?

Yes. Both hotels welcome guests of all ages; both list minimum check-in age as 21.

Bright lounge pantry with bar seating and armchairs at Swissotel Chicago
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