Swissotel Chicago FAQs

This room faces the city skyline of the Chicago Loop . The hotel is a 43-story glass tower at 323 East Upper Wacker Drive, where the Chicago River meets Lake Michigan. Blackout drapes let you darken the room when you want to sleep.

You can choose 1 King Bed or 2 Double Beds . The 320 sq. ft. room sleeps up to 4 guests . A rollaway or extra bed is available for a surcharge. The bedding is premium and hypo-allergenic.

Yes. Swissotel Chicago welcomes children of all ages. A free crib is available, and up to 2 children aged 17 and younger stay free using existing bedding. Guests aged 18 and over are charged as adults. With two double beds, the room works well for a family of four.

The private bathroom has a separate bathtub and shower , plus bathrobes, designer toiletries and a hair dryer. Accessible features include an accessible bathtub, a bathroom grab bar, lever door handles, height-adjusted amenities, doorbell and phone notification, and a visual fire alarm. A roll-in shower is offered where provided.

The room has a Smart TV with cable and premium channels , pay movies, an iPod dock, a coffee/tea maker, a refrigerator and 24-hour room service . In-room wired and wireless internet costs about USD 14.95 per 24 hours, and Wi-Fi in the lobby and public areas is free.

A mandatory resort fee of roughly USD 35.22 per night applies. It includes fitness center access, health club access and phone calls. Breakfast is not included. Valet parking runs about USD 70–87 per night and self-parking about USD 55–70. The hotel no longer has a swimming pool.

The Penthouse Fitness Center on the 42nd floor overlooks Lake Michigan and is open 24 hours. It has Precor cardio machines, strength equipment and free weights. Spa 42 offers massage, facials, body treatments, a steam room, a sauna and a Jacuzzi, and is open 9 a.m. to 9 p.m. In-room spa services are also offered daily.

The Palm is a steakhouse serving breakfast, lunch and dinner. Amuse is the lobby bar and café, with grab-and-go breakfast, casual dishes and cocktails. Room service runs 24 hours, so you can also eat in the room.

Millennium Park is about a 5-minute walk and the Art Institute of Chicago about 9 minutes. The Chicago Riverwalk and the architecture river cruise departure point are both close. Navy Pier is roughly a 20-minute walk. The hotel is also steps from the Magnificent Mile.

Check-in is from 3:00 PM and check-out is before noon . The front desk is open 24 hours, and guests need a photo ID and credit card. The minimum check-in age is 21. Midway is about 10 miles away and O'Hare about 15–18 miles. The CTA Blue Line runs from O'Hare to the Loop around the clock, and the Orange Line runs from Midway.

As the name says, the room faces the Chicago River , with floor-to-ceiling windows framing the water and the city. The hotel stands where the river meets Lake Michigan, so the setting is a big part of the appeal.

The room has 1 king bed or 2 double beds and sleeps up to 4 guests . The bedding is premium and hypo-allergenic, and blackout drapes help with sleep. A rollaway/extra bed is available for a surcharge.

The room is 320 sq. ft. with one bedroom. It is a comfortable base for a short city stay, and it suits a couple best. A family of four would have a more compact fit.

It is a private bathroom with a separate bathtub and shower . It comes with designer toiletries, bathrobes and a hair dryer, and towels are changed on request.

The category offers an accessible bathtub, roll-in shower, bathroom grab bar, lever door handles, a visual fire alarm, height-adjusted amenities and doorbell and phone notification . Guests who need these features should mention it when booking so the room is arranged for them.

Yes, Swissotel Chicago is family-friendly. A free crib can be added to the room, or a rollaway bed for a surcharge. Up to 2 children aged 17 and younger stay free using existing bedding. Guests aged 18 and over are charged as adults.

The room has a Smart TV with cable and premium channels, pay movies, an iPod dock, a coffee and tea maker, a refrigerator and 24-hour room service . A mandatory resort fee of roughly $35 per night covers fitness center and health club access and phone calls. In-room internet is around $14.95 per 24 hours, and Wi-Fi is free in public areas. Parking is extra: self-parking is roughly $55–70 per night and valet roughly $70–87.

The hotel is at 323 East Upper Wacker Drive in the Loop. Millennium Park is about a 5-minute walk and the Art Institute of Chicago about 9 minutes. The Chicago Riverwalk is very close, and the Magnificent Mile is nearby. Navy Pier is roughly a 20-minute walk.

Standard check-in is 3:00 PM and check-out is before noon . The front desk is open 24 hours, and you will need a photo ID and credit card at check-in. Midway is about 10 miles away and O'Hare about 15–18 miles. The CTA Blue Line runs from O'Hare to the Loop, and the Orange Line serves Midway.

This room faces Lake Michigan . Swissotel Chicago is a 43-story glass tower on East Wacker Drive, where the Chicago River meets the lake, so the view is a big part of the appeal. Blackout drapes let you darken the room when you want to sleep in.

You can choose 1 King or 2 Double Beds in this 320 sq. ft. room, which sleeps up to 4 guests . A rollaway/extra bed can be added for a surcharge. Bedding is premium and hypo-allergenic, and sheets and towels are changed on request.

The private bathroom has a separate bathtub and shower , so two people can get ready more easily. It comes with bathrobes, designer toiletries and a hair dryer.

Yes. The room offers an accessible bathtub, a bathroom grab bar, lever door handles, a visual fire alarm, doorbell and phone notification , and height-adjusted amenities. Wheelchair-accessible parking is also available at the hotel.

It can work well. Up to 2 children aged 17 and younger stay free using existing bedding, and a free crib is available. The room holds up to 4 guests in total. Guests aged 18 and over are charged as adults.

A mandatory resort fee of about USD 35.22 per night applies. It covers fitness center access, health club access and phone calls. In-room Wi-Fi is around USD 14.95 per 24 hours, though rates may vary, and the lobby has free Wi-Fi. Self-parking runs roughly USD 55–70 a night and valet about USD 70–87. Breakfast is not included.

Check-in is typically at 3:00 PM and check-out is before noon . The front desk is open 24 hours, with express check-in and check-out. Guests need to be at least 21 and show a photo ID and credit card at check-in.

The hotel has The Palm steakhouse and the Amuse lobby bar and café, and this room also has 24-hour room service. The hotel no longer has a swimming pool. Spa 42 offers massage, facials and body treatments, with a steam room and sauna, and the 42nd-floor Penthouse Fitness Center is open 24 hours.

Millennium Park is about a 5-minute walk and the Art Institute of Chicago about 9 minutes. The Chicago Riverwalk is very close, and Michigan Avenue's Magnificent Mile shopping is steps away. Navy Pier is roughly a 20-minute walk. Randolph/Wabash CTA station is also within walking distance.

The room has a City View over downtown Chicago from a corner position. The hotel is a 43-story glass tower in the Loop, where the Chicago River meets Lake Michigan, so you are right in the middle of the city.

The room has 1 King Bed with premium, hypo-allergenic bedding and sleeps 2 guests . That makes it a natural fit for couples or solo travelers. A rollaway/extra bed can be added for a surcharge.

The Premier Corner Room measures 419 sq. ft. and is a one-bedroom layout with a private bathroom. Blackout drapes and climate-controlled air conditioning help you sleep well.

The private bathroom has a separate bathtub and shower , plus bathrobes, designer toiletries, a hair dryer and towels that are changed on request. The tub is accessible and there is a grab bar.

Yes. The room offers an accessible bathtub, a bathroom grab bar, lever door handles and height-adjusted amenities . It also has a visual fire alarm and doorbell and phone notification . Wheelchair-accessible parking is available at the hotel.

Children of all ages are welcome at Swissotel Chicago, and up to 2 children aged 17 and under stay free when using existing bedding. A free crib is available. The room sleeps 2 guests, so larger families may prefer to plan their room mix accordingly. Guests aged 18 and over are charged as adults.

A mandatory resort fee of about USD 35.22 per night applies. It covers fitness center access, health club access and phone calls. In-room wired and wireless internet is USD 14.95 per 24 hours , and free Wi-Fi is available in the lobby and public areas. Valet parking is roughly USD 70–87 a night and self-parking about USD 55–70.

The hotel no longer has a swimming pool . On the 42nd floor you will find the Penthouse Fitness Center , which is open 24 hours with Precor cardio machines, strength equipment and free weights. Spa 42 offers massage, facials, body treatments, a steam room, sauna and Jacuzzi.

Millennium Park is about a 5-minute walk and the Art Institute of Chicago about 9 minutes. Navy Pier is roughly a 20-minute walk, and the Magnificent Mile is nearby. Check-in is typically at 3:00 PM and check-out is before noon . The front desk is open 24 hours.

This 419 sq. ft. room is positioned on a corner of the tower, so the outlook is across the downtown Chicago cityscape . The hotel sits in the Loop, close to Millennium Park and Michigan Avenue, so you are looking out over the heart of the city.

The room has 1 King Bed and sleeps 2 guests , which makes it a natural fit for couples or solo travelers. The bedding is premium and hypo-allergenic, and blackout drapes help with sleep. A free crib is available for little ones, and a rollaway/extra bed can be arranged for a surcharge.

The private bathroom has a separate bathtub and shower , along with a hair dryer, bathrobes and designer toiletries. Towels and linens are changed on request.

Yes, this category includes accessibility features such as an accessible bathtub, a bathroom grab bar, lever door handles, height-adjusted amenities, doorbell and phone notification, and a visual fire alarm. Wheelchair-accessible parking is also available at the hotel.

The hotel no longer has a swimming pool , so older photos showing one are out of date. Guests can use Spa 42 , open 9 a.m. to 9 p.m., which offers massage, facials, body treatments, a steam room, a sauna and a Jacuzzi. The Penthouse Fitness Center on the 42nd floor overlooks Lake Michigan and is open 24 hours.

A resort fee of roughly $35 per night applies and covers fitness center and health club access and phone calls. In-room internet is about $14.95 per 24 hours , with free Wi-Fi in the lobby and public areas. Parking is charged separately, with self-parking around $55–70 a night and valet around $70–87.

The Palm is the on-site steakhouse, serving breakfast, lunch and dinner with views over the Chicago River. Amuse is the lobby bar and café, with grab-and-go breakfast, casual dishes and handcrafted cocktails. This room also has 24-hour room service , along with a coffee and tea maker and a refrigerator.

Millennium Park is about a 5-minute walk and the Art Institute of Chicago about 9 minutes. The Chicago Riverwalk and the Chicago Architecture Center river cruise departure point are very close, and Michigan Avenue's Magnificent Mile shopping district is steps away. Navy Pier is roughly a 20-minute walk.

Check-in is generally from mid-afternoon, check-out is around noon, and the front desk is open 24 hours . Guests must be at least 21 and show a photo ID and credit card. From O'Hare, the CTA Blue Line runs to the Loop around the clock. From Midway, the Orange Line reaches the Loop in about 30 minutes.

This suite looks out over the Chicago cityscape from a 43-story all-glass triangular tower in the Loop, at 323 East Upper Wacker Drive where the Chicago River meets Lake Michigan. Blackout drapes let you keep the daytime view open and still sleep in darkness.

The suite has a private bedroom with 1 king bed and a king-size sofa bed in the living area. It sleeps four guests . A rollaway or extra bed can be added for a surcharge.

At 750 sq. ft. , it is a one-bedroom suite. The bedroom is separate from the living area, which gives two people privacy and gives four people room to spread out.

The suite has a private bathroom with a separate bathtub and shower . It comes with bathrobes, designer toiletries and a hair dryer. Towels and bed sheets are changed on request.

Yes. Swissotel Chicago welcomes children of all ages. The suite has a free crib , a king-size sofa bed, and connecting rooms for larger groups. Up to 2 children aged 17 and younger stay free using existing bedding, and guests 18 and over are charged as adults.

A mandatory resort fee of roughly USD 35.22 per night applies. It includes fitness center access, health club access and phone calls. In-room wired and wireless internet is about USD 14.95 per 24 hours, and rates may vary. Parking is extra: self-parking runs roughly USD 55–70 per night and valet around USD 70–87.

The hotel no longer has a swimming pool , so older photos showing one are out of date. It does have the Penthouse Fitness Center on the 42nd floor, open 24 hours with views over Lake Michigan. Spa 42 offers massage, facials, body treatments, a steam room and a sauna, and is open 9 a.m. to 9 p.m.

Millennium Park is about a 5-minute walk , the Art Institute of Chicago about 9 minutes, and the Magnificent Mile is a short walk away. Navy Pier is about a 20-minute walk. Midway is roughly 10 miles away, about a 19-minute drive. O'Hare is about 15 miles away, or reachable on the CTA Blue Line. Airport shuttle and car service are available for a fee.

Standard check-in is 3:00 PM and check-out is before noon . The front desk is open 24 hours and offers express check-in and check-out. Guests must be at least 21 and show a photo ID and credit card at check-in. The hotel is 100% non-smoking.

This room faces the city , giving you an outlook over downtown Chicago. Swissotel Chicago stands at 323 East Wacker Drive in the Loop, where the Chicago River meets Lake Michigan, so you are in the middle of the city's best-known sights. Blackout drapes let you darken the room when you want to sleep in.

Choose 1 King Bed or 2 Double Beds . The 320 sq. ft. one-bedroom room sleeps up to 4 guests . Bedding is premium and hypo-allergenic. A rollaway/extra bed can be added for a surcharge, and a crib is free.

Yes. Swissotel Chicago is family-friendly , and children of all ages are welcome. Up to 2 children aged 17 and younger stay free when using existing bedding, while guests 18 and over are charged as adults. The room offers a free crib , a Smart TV with cable and premium channels, a refrigerator and 24-hour room service for easy family meals.

The private bathroom has a separate bathtub and shower , designer toiletries, bathrobes, a hair dryer and towels that are changed on request. Accessible features include an accessible bathtub, a bathroom grab bar, lever door handles, height-adjusted amenities, a visual fire alarm, and doorbell and phone notification.

A mandatory resort fee of roughly USD 35.22 per night applies. It includes fitness center access, health club access and phone calls. In-room wired and wireless internet is USD 14.95 per 24 hours, while Wi-Fi in public areas is free. Breakfast is not included. Valet parking runs around USD 70–87 per night and self-parking roughly USD 55–70.

Room service runs 24 hours , and the room has a coffee/tea maker and refrigerator. Downstairs, The Palm is a steakhouse serving breakfast from 6:30 to 10:30 AM and lunch and dinner from 11:30 AM to 10:00 PM, with Happy Hour Monday to Friday, 3:00 to 6:00 PM. Amuse , the lobby bar and café, offers grab-and-go breakfast, casual dishes and handcrafted cocktails.

The hotel no longer has a swimming pool . Spa 42 is open 9 a.m. to 9 p.m. with massage, facials, body treatments, a sauna, a steam room and a Jacuzzi. The Penthouse Fitness Center on the 42nd floor overlooks Lake Michigan and is open 24 hours. Fitness access is covered by the resort fee.

Millennium Park is about a 5-minute walk and the Art Institute of Chicago about 9 minutes. The Magnificent Mile is steps away. Navy Pier is roughly a 20-minute walk and the Chicago Riverwalk is very close, so river architecture cruises are an easy outing. Midway is about 10 miles away. From O'Hare, the CTA Blue Line runs to the Loop 24 hours a day.

Standard check-in is 3:00 PM and check-out is before noon . The front desk is open 24 hours and express check-in and check-out are available. The minimum check-in age is 21, and guests need a photo ID and a credit card. The hotel is 100% non-smoking.

This room faces the Chicago River . Swissotel Chicago stands at 323 East Wacker Drive, where the river meets Lake Michigan, so you wake up in the middle of the Loop with the waterway in front of you. The room is a compact 320 sq. ft. , so the view is the main draw.

You can choose 1 King Bed or 2 Double Beds , and the room sleeps up to 4 guests . A rollaway/extra bed is available for a surcharge and a free crib can be provided. Up to 2 children aged 17 and younger stay free using existing bedding, while guests 18 and over are charged as adults.

The private bathroom has a separate bathtub and shower , plus bathrobes, designer toiletries and a hair dryer. Towels and bed sheets are changed on request.

Yes. The room offers an accessible bathtub, bathroom grab bar, lever door handles, a visual fire alarm, doorbell and phone notification and height-adjusted amenities. Wheelchair-accessible parking is also available at the hotel.

You will find a Smart TV with cable and premium channels , pay movies, an iPod dock, a coffee/tea maker and a refrigerator. Room service runs 24 hours . Blackout drapes and premium, hypo-allergenic bedding help with sleep. In-room wired and wireless internet is USD 14.95 per 24-hour period (rates may vary), and Wi-Fi is free in the lobby and public areas.

A mandatory resort fee of roughly USD 35.22 per night applies. It covers fitness center access, health club access and phone calls. Breakfast is not included. Valet parking runs around USD 87 per night and self-parking roughly USD 55–70 per night.

The hotel no longer has a swimming pool , so older photos showing one are out of date. The Penthouse Fitness Center on the 42nd floor overlooks Lake Michigan and is open 24 hours. Spa 42 offers massage, facials and body treatments and is open 9 a.m. to 9 p.m. In-room spa services are also offered daily from 8 a.m. to 9 p.m.

On site you have The Palm steakhouse and Amuse , the lobby bar and café, along with 24-hour room service. On foot, Millennium Park is about a 5-minute walk and the Art Institute of Chicago about 9 minutes. The Chicago Riverwalk is roughly 1,150 ft away, and Navy Pier is about a 20-minute walk.

Check-in is typically from 3:00 PM and check-out is before noon . The front desk is open 24 hours. Guests must be 21 or older and show photo ID and a credit card. Midway is about 10 miles away, and the CTA Orange Line reaches the Loop in about 30 minutes. O'Hare is roughly 15–18 miles away, and the CTA Blue Line runs 24 hours to the Loop.

This room is a lake-view category at Swissotel Chicago, a 43-story glass triangular tower at 323 East Wacker Drive, where the Chicago River meets Lake Michigan. Blackout drapes let you control the light when you want to sleep in.

You can choose 1 King Bed or 2 Double Beds , and the room accommodates up to 4 guests in 320 sq. ft. Bedding is premium and hypo-allergenic. A rollaway/extra bed is available for a surcharge, and a free crib can be provided.

The private bathroom has a separate bathtub and shower , plus bathrobes, designer toiletries and a hair dryer. Towels are changed on request.

Yes. The room offers an accessible bathtub, bathroom grab bar, lever door handles, height-adjusted amenities, a visual fire alarm and doorbell/phone notification . Wheelchair-accessible parking is also available at the hotel.

It suits families well. Swissotel Chicago welcomes children of all ages, and up to 2 children aged 17 and younger stay free using existing bedding. The two-double-bed layout gives a family of four their own sleeping space, and a free crib is available for little ones. Guests 18 and over are charged as adults.

The room has a smart TV with cable, premium channels and pay movies , an iPod dock, a coffee/tea maker and a refrigerator. Room service runs 24 hours . In-room internet is charged at about USD 14.95 per 24 hours, though rates may vary, and Wi-Fi in the lobby and public areas is free.

A mandatory resort fee of roughly USD 35 per night applies. It includes fitness center access, health club access and phone calls. Parking is extra: self-parking is roughly USD 55–70 per night and valet roughly USD 70–87. Breakfast is not included.

The hotel has The Palm , a steakhouse serving breakfast, lunch and dinner, and Amuse , a lobby bar and café with grab-and-go breakfast, casual dining and cocktails. The 42nd-floor Penthouse Fitness Center is open 24 hours. Spa 42 offers massage, facials and body treatments, with a sauna and Jacuzzi. The hotel no longer has a swimming pool.

The location is very walkable: Millennium Park is about a 5-minute walk , the Art Institute of Chicago about 9 minutes, and the Chicago Riverwalk roughly 1,150 ft away. Michigan Avenue shopping is close by, and Navy Pier is about a 20-minute walk.

Check-in is typically from 3:00 PM and check-out is before noon . The front desk is open 24 hours, and guests need a photo ID and credit card at check-in. From Midway, the CTA Orange Line reaches the Loop in about 30 minutes. From O'Hare, the CTA Blue Line takes about 40–45 minutes. Taxis from either airport run roughly USD 35–60.

As the name says, the suite faces the city , giving you views over the Loop. The hotel is a 43-story, all-glass triangular tower designed by Harry Weese, set where the Chicago River meets Lake Michigan, so you are in the middle of downtown. Blackout drapes let you darken the room when you want to sleep.

The suite has 1 king bed and sleeps up to 4 guests . A rollaway/extra bed can be added for a surcharge to increase sleeping capacity, and the bedding is premium and hypo-allergenic.

The private bathroom has a separate bathtub and shower , so you can choose a soak or a quick rinse. You also get bathrobes, designer toiletries, a hair dryer and towels that are changed on request.

Yes. Swissotel Chicago welcomes children of all ages, and up to 2 children aged 17 and younger stay free using existing bedding. This suite adds a free crib , a rollaway option for a surcharge and connecting rooms for larger groups. Guests aged 18 and over are charged as adults.

It suits longer stays well. It has a desk , climate-controlled air conditioning, daily housekeeping and a refrigerator and coffee/tea maker. In-room Wi-Fi is advertised at 100+ Mbps, and wired internet is also offered. Both carry a surcharge, with in-room internet quoted around $14.95 per 24 hours, while the lobby and public areas have free Wi-Fi.

Room service runs 24 hours . Downstairs, The Palm serves steaks, seafood and Italian-American classics and is open daily for breakfast and for lunch and dinner. Amuse is the lobby bar and café, with grab-and-go breakfast, casual dishes and cocktails. The Palm also has a weekday happy hour from 3 to 6 PM.

The hotel no longer has a swimming pool , despite older photos that may show one. It does have Spa 42 , open 9 a.m. to 9 p.m., with massage, facials, body treatments, a steam room and a sauna. The Penthouse Fitness Center on the 42nd floor overlooks Lake Michigan and is open 24 hours. In-room spa services are also offered daily.

Check-in is from 3:00 PM and check-out is before noon . The front desk is open 24 hours, and guests must show a photo ID and credit card at check-in. A mandatory resort fee of about $35.22 per night applies and covers fitness center access, health club access and phone calls. Parking is extra, with valet around $87 and self-parking roughly $55–70 per night.

Millennium Park is about a 5-minute walk , the Art Institute of Chicago about 9 minutes and Navy Pier roughly 20 minutes on foot. The Chicago Riverwalk and the architecture river cruise departure point are also close. Midway is about 10 miles away and O'Hare about 15–18 miles. The CTA Blue Line runs from O'Hare to the Loop around the clock, and the Randolph/Wabash CTA station is within walking distance.