Spa 42 at Swissotel Chicago: what to expect
Spa 42 at Swissôtel Chicago is the hotel's on-site spa on the 42nd floor offering massages, facials, body treatments, salon services, a steam room, sauna, relaxation room and a Jacuzzi. It uses organic/eco-friendly products, is open 9:00 AM–9:00 PM daily (before/after-hours by request), and in-room spa services are available through a partner provider.
In this guide
Location and arrival
Spa 42 sits on the 42nd floor of Swissôtel Chicago (323 E Wacker Dr), reached from the lobby via elevators; the facility is on the same floor as the Penthouse Fitness Center and some event spaces. Photo 1 may help you recognise the lobby and elevator area before you head up.
On arrival, the hotel’s 24-hour front desk handles spa bookings and can confirm availability, same-day appointments, or special requests. If you booked treatments through BookResorts, bring your confirmation and a photo ID to check in at the front desk or the spa reception.
- Address: 323 E Wacker Dr, Chicago, IL 60601
- Front desk: 24 hours (standard check-in 3:00 PM; check-out before 12:00 PM)
- Bring photo ID and the card used to guarantee your reservation
| Phone | Booking note |
|---|---|
| +1 (888) 605-1350 | BookResorts agents available 24/7 |
| +1 (312) 268-8235 | Hotel events/weddings contact (for venue questions) |
What Spa 42 offers
Spa 42 provides a standard menu of massages, facials and body treatments (scrubs and wraps), plus salon services. The spa’s public description notes use of organic and eco-friendly products.
Facility features reported for Spa 42 include a changing room, relaxation room, sauna, steam room and a Jacuzzi, as well as an outdoor treatment area for select services.
- Massage, facial and body treatments (scrubs, wraps)
- Salon services
- Sauna, steam room and Jacuzzi
- Outdoor treatment area (available for some services)
| Facility | Included |
|---|---|
| Sauna | Yes |
| Steam room | Yes |
| Jacuzzi | Yes |
| Outdoor treatment area | Yes (select services) |
Treatments, products and in-room options
The spa menu covers classic massage types, facial treatments and body wraps/scrubs; the property states it uses organic and eco-friendly products. Specific package names, durations and prices vary and should be confirmed at booking.
Swissôtel Chicago also offers in-room spa services booked through a partner (Windy City Massage). In-room treatments are available daily from 8:00 AM until 9:00 PM and include options such as hot stone massage and body treatments noted on the hotel site.
- On-site treatments: massages, facials, scrubs, wraps, salon services
- Products: organic and eco-friendly products used by Spa 42
- In-room services: Windy City Massage partnership, available 8:00 AM–9:00 PM
| Service channel | Typical hours | Notes |
|---|---|---|
| Spa 42 (on-site) | 9:00 AM–9:00 PM | Before/after-hours by request |
| In-room spa (partner) | 8:00 AM–9:00 PM | Booked through hotel; sample treatments listed on hotel site |
| Outdoor treatments | By appointment | Seasonal/subject to availability |
Penthouse Fitness Center and classes
The Penthouse Fitness Center is on the 42nd floor, separate from Spa 42 but on the same level, with lake-facing views and Precor cardio equipment, strength machines and free weights. The fitness centre is open 24 hours.
The hotel offers both free fitness classes and premium (fee-based) classes; machines include individual flat-screen TVs and the centre supplies yoga mats. Fitness centre access is included in the hotel’s mandatory resort fee.
- Location: 42nd floor (Penthouse Fitness Center)
- Open 24 hours with Precor cardio equipment and free weights
- Free and premium fitness classes; yoga mats and individual TVs provided
- Access included in the resort fee
| Feature | Details |
|---|---|
| Equipment | Precor cardio machines, strength equipment, free weights |
| Hours | 24 hours |
| Classes | Free and premium (fee-based) |
Practicalities, fees and what to expect
Spa 42 hours are 9:00 AM–9:00 PM daily; before- or after-hours appointments may be possible by request. The hotel no longer has a swimming pool — that facility was removed during renovations — so Spa 42’s sauna, steam room and Jacuzzi are the on-site wet amenities to expect.
Swissôtel Chicago charges a mandatory resort fee (reported around USD 35.22 per night) that covers fitness-centre access and some phone calls; verify the current amount and what it includes at booking. In-room wired and wireless internet is available for a daily fee (reported around USD 14.95 per 24-hour period); free Wi‑Fi is provided in public areas and the lobby.
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- Spa hours: 9:00 AM–9:00 PM (before/after-hours by request)
- No on-site pool (removed during renovations) — Spa 42 provides sauna, steam, Jacuzzi instead
- Mandatory resort fee applies; check current rate at booking
- In-room internet typically incurs a daily fee; public-area Wi‑Fi is free
| Item | What to check at booking |
|---|---|
| Treatment price and duration | Varies by service and therapist |
| Spa availability | Same-day appointments sometimes possible; confirm on arrival |
| Resort fee and inclusions | Confirm current amount and which amenities are covered |
Who uses Spa 42 and accessibility notes
Swissôtel Chicago is family-friendly and welcomes children of all ages; the hotel’s policies note up to two children 17 and younger stay free with existing bedding. Spa 42 offers adult-oriented treatments; if you plan to bring minors, confirm age rules for specific spa therapies and access to wet areas when booking.
The property is non-smoking and provides multilingual front-desk staff and concierge services to help with bookings. If you have mobility or accessibility needs, ask the hotel in advance about any accommodations available for the spa or treatment rooms.
- Family policy: children of all ages welcome at the hotel (up to 2 children 17 and under stay free with existing bedding)
- Spa access: check age restrictions for certain treatments or use of sauna/Jacuzzi
- Accessibility: contact the hotel ahead of time to confirm accommodations
| Question | Action |
|---|---|
| Can children use Spa 42 facilities? | Confirm age rules for treatments and wet-area access when booking |
| Accessible treatment rooms available? | Request details from hotel prior to arrival |
| Service animals or pets | Hotel allows dogs under specific pet policy; service animals exempt from fees |
