Dining at Swissotel Chicago: on-site options explained
Swissotel Chicago offers two on-site dining venues: The Palm, a steakhouse that serves breakfast, lunch and dinner with river views, and Amuse, the lobby coffee shop and bar for pastries, small plates and cocktails. 24-hour room service is also available for in-room meals.
In this guide
Quick overview: your on-site choices
Swissotel Chicago has three main on-property ways to eat: The Palm (steakhouse/seafood/Italian restaurant), Amuse (coffee shop, lobby bar and casual dining), and 24-hour room service. The hotel does not include meals in standard room rates; breakfast is charged separately.
Both venues are located inside the hotel tower at 323 E Wacker Dr and serve breakfast options in the morning and casual or full-meal service later in the day. Amuse sits in the lobby for quick grab-and-go or a drink, while The Palm faces the river for table service.
- The Palm — full-service steakhouse, Italian and seafood menu
- Amuse — coffee, pastries, breakfast favorites, small plates and cocktails
- 24-hour room service — available for in-room dining any time
| Venue | Typical service |
|---|---|
| The Palm | Breakfast, lunch, dinner (table service) |
| Amuse | Grab & go breakfast, coffee, small plates, cocktails |
| Room service | 24-hour in-room menu |
The Palm — what to expect
The Palm at Swissotel Chicago is the hotel's signature steakhouse and also serves Italian-American seafood classics. The Palm's listed hours at the hotel are breakfast 6:30–10:30 a.m. and lunch/dinner 11:30 a.m.–10:00 p.m.
The Palm is described on hotel listings as offering river and city views and private dining spaces. OpenTable and the hotel's dining page identify it as business-casual in dress and recommend reservations for peak times.
- Cuisine: Steakhouse, seafood, Italian-American classics
- Hours (hotel listing): Breakfast 6:30–10:30 a.m.; Lunch/Dinner 11:30 a.m.–10:00 p.m.
- Offers Happy Hour Monday–Friday 3:00–6:00 p.m. (per hotel information)
| Service | Hotel-listed hours |
|---|---|
| Breakfast | 6:30 a.m. – 10:30 a.m. |
| Lunch & Dinner | 11:30 a.m. – 10:00 p.m. |
| Happy Hour | Mon–Fri 3:00 p.m. – 6:00 p.m. |
Amuse — coffee, quick bites and cocktails
Amuse is the lobby café and bar that serves morning coffee and pastries, breakfast favorites, small plates during the day and handcrafted cocktails into the evening. Accor and hotel pages list Amuse as offering grab-and-go breakfast items from about 6:30–11:30 a.m.
Amuse includes local touches: the hotel uses honey from on-site beehives in select cocktails and dishes, and the program includes a collaboration (Moody Tongue Swiss Lager) brewed for the hotel by a local brewery.
- Morning: coffee, pastries, grab-and-go items and cooked breakfast options
- Day/evening: small plates and cocktails (including signature local lager)
- Good option for families or quick stops since it’s in the lobby and casual
| What to order | Why choose it |
|---|---|
| Coffee & pastries | Fast, kid-friendly, grab-and-go |
| Smash Burger or small plates | Casual lunch or pre-evening bite |
| Cocktails with hotel honey | Local-sourcing detail and evening drinks |
Breakfast: options and costs
Breakfast is not included with standard room rates at Swissotel Chicago; the hotel lists both cooked-to-order and buffet options. Third-party sources note cooked-to-order breakfasts generally range across a broad price band and a buffet fee is often shown around $29 per person.
If you want a quick start, Amuse offers grab-and-go items; for a fuller breakfast experience The Palm takes table service reservations during its breakfast hours.
- Breakfast is charged separately from room rate
- Amuse for quick/grab-and-go items; The Palm for table-service breakfast
- Exact menu prices change frequently; the hotel and on-site menus are the best current source
| Option | Typical use |
|---|---|
| Grab & go (Amuse) | Quick, lower-cost morning snack or coffee |
| Cooked-to-order (The Palm or Amuse) | Full plated breakfast — varies by dish |
| Buffet (when offered) | Higher-cost, all-you-can-eat style (hotel/buffet fee listed by some vendors) |
Room service and in-room options
Swissotel Chicago provides 24-hour room service for in-room dining, which is convenient if you arrive late or prefer to eat in your Classic Room, Executive Suite, or other accommodation. The hotel also offers in-room spa services if you prefer to pair meals with spa treatments.
Because menus, delivery fees and service charges can change, check the in-room dining menu in your room or call the front desk (24-hour) for current selections and any additional charges.
- 24-hour room service available
- Ask the front desk for the current in-room dining menu and estimated delivery or service charges
- Good option for families with children or late arrivals
| When to use | Best for |
|---|---|
| Late arrivals / early departures | Hot meals without leaving the room |
| Families with young children | Private, flexible mealtimes |
| Privacy or business work sessions | Meals delivered to Classic Room, Executive Suite, etc. |
Sustainability, dietary needs and practical tips
The hotel reports a sustainability focus for food: locally sourced ingredients and on-site honey are part of the dining program, and the property maintains a food-waste policy and reduced single-use plastics. Vegetarian breakfast options are available.
If you have dietary restrictions, mention them when you order or when making reservations; both The Palm and Amuse can typically accommodate common requests but exact menu choices vary. For peak dining times, reservations at The Palm are recommended.
- Hotel uses local suppliers and on-site beehives for some drinks/dishes
- Vegetarian breakfast option is available; ask for other dietary accommodations
- Reserve The Palm for evenings or weekend dining; Amuse works for quick needs
| Need | Recommended action |
|---|---|
| Vegetarian or allergy | Notify server or front desk when ordering |
| Want river views | Book a table at The Palm when making reservations |
| Arriving late | Use 24-hour room service or Amuse grab-and-go |
