What’s included at Swissotel Chicago and what costs extra

Rooms, views and what’s normally included in your stay

Swissotel Chicago rooms and suites come in named types such as Classic Room, City View; Classic Room, River View; Classic Room, Lake View; Premier Corner Room, City View; Executive Suite, City View; Swiss Pinnacle, Room (City/River/Lake View); and Lifestyle Suite, City View. Standard in-room amenities are provided but may vary by room type.

Included with a paid room rate are 24-hour front desk service, daily housekeeping, and access to free Wi‑Fi in public areas. In-room wired and wireless internet is available but is charged separately (per 24‑hour period).

• Standard check-in: 3:00 PM (some sites list 4:00 PM); check-in window runs until midnight
• Check-out: before 12:00 PM
• Photo ID and credit card required at check-in; minimum check-in age is 21

Resort fee and other mandatory or included charges

Swissotel Chicago charges a mandatory resort fee (reported around USD 35.22 per accommodation, per night). The resort fee includes fitness/health club access and certain phone calls.

Because the resort fee is mandatory, expect it to be added to your nightly rate; other common mandatory or semi-mandatory charges (like parking) are handled separately at checkout.

• Resort fee: includes Penthouse Fitness Center access and phone calls (reported amount ≈ $35/night)
• In-room internet: typically charged (example listed at USD 14.95 per 24 hours on some vendor sites)
• Valet and self-parking are extra (see Parking section)

Dining and room service — what's extra

Swissotel Chicago is not an all-inclusive property. On-site food and drink are charged separately: The Palm (steakhouse) and Amuse (lobby café/bar) are the hotel’s dining outlets, and 24‑hour room service is available for a fee.

Breakfast is not included in the room rate. Separate breakfast options are listed on vendor pages and the hotel; examples range from modestly priced cooked-to-order items to an optional buffet (vendor reports show cooked breakfast roughly $5–$35 and buffet around $29 per person).

• The Palm serves breakfast, lunch and dinner (hours listed by the hotel)
• Amuse is the lobby coffee shop and bar offering grab-and-go breakfast items, pastries and cocktails
• 24-hour room service is available (charged per order)

Wellness: fitness center, spa services and pool status

The Penthouse Fitness Center (42nd floor) overlooks Lake Michigan and is open 24 hours. Fitness center access is listed as included with the resort fee; the center offers Precor cardio machines, strength equipment and both free and premium (fee-based) fitness classes.

Spa 42 is on-site and offers massages, facials, body treatments, salon services, a steam room, sauna and outdoor treatment area. Spa treatments and salon services are charged separately; in-room spa services (partner Windy City Massage) are also available for a fee.

Swissotel Chicago no longer has a swimming pool — the pool was removed during renovations and is not available to guests.

• Fitness center access: included via the resort fee
• Premium fitness classes: may carry an extra fee
• Spa 42 treatments and in-room massages: extra and booked separately

Parking, pets and transport fees

Parking is not included in room rates. Valet and self-parking are both available for additional daily charges; published ranges show valet around USD 70–87 per night and self-parking roughly USD 55–70 per night. Wheelchair-accessible parking is offered.

Pets are limited to dogs only: one dog per room, up to 25 lb. A pet fee (about USD 50 per night) plus a deposit (about USD 250 per stay) are commonly reported; service animals are exempt from fees.

Airport transfers, shuttles or car services are available but will incur extra fees when arranged.

• Valet parking: extra (vendor listings around $70–$87/night)
• Self-parking: extra (vendor listings around $55–$70/night)
• Pet fee: reported ~ $50 per night + ~$250 deposit (service animals exempt)

Meetings, events and business services

Swissotel Chicago has extensive event and meeting space (around 65,000 sq. ft.), including ballrooms such as the Zurich Ballroom and the 42nd-floor Élevé Venue. Event rental, AV, catering and setup are charged separately and quoted per event.

Business services such as meeting-room rental, audiovisual equipment, and catering are typically billed to the meeting master account or arranged with the events team; guests should contact the hotel events office for exact pricing and available packages.

• Zurich Ballroom and Élevé Venue: large event spaces — rental and catering are extra
• Meeting rooms and AV services: charged per use
• Contact events (Chicago.Events@swissotel.com or the hotel events phone) for quotes